Privacy Policy ArmyCarParts.com
https://www.armycarparts.com
About our privacy policy
ArmyCarParts.com cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle carefully the information we have collected about you and your use of our services. We never provide your data for commercial purposes to third parties.
This privacy policy applies to the use of the website and the services provided by ArmyCarParts.com.
The effective date for the validity of these terms is 29/04/2024, and with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you we collect, how we use this data, and under what conditions we may share this data with third parties. We also explain how we store your data, protect it against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy officer using the contact information provided at the end of our privacy policy.
Data Processing
Below, you can read how we process your data, where we (let) store it, which security techniques we use, and who has access to the data.
E-commerce software
LightSpeed
Our e-commerce platform is developed using software from LightSpeed. Personal data that you provide to us for the purpose of our services is shared with this party. LightSpeed has access to your data to provide us with technical support, and they will never use your data for any other purpose. Based on the agreement we have concluded with them, LightSpeed is required to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. LightSpeed uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. LightSpeed reserves the right to share collected data within its own group to further improve the service.
Web hosting
Lightspeed
We use web hosting and email services from LightSpeed. LightSpeed processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services; this metadata is not personal data. LightSpeed has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Based on the agreement, LightSpeed is obliged to confidentiality.
Email and mailing lists
Office365
For our regular business email traffic, we use the services of Office365. This party has taken appropriate technical and organizational measures to prevent abuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox, and we treat all our email traffic confidentially.
Payment processors
Mollie
For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and place of residence data, as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in that context, share (anonymized) data with third parties. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than is permitted by law.
Shipping and logistics
DHL
When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DHL for the delivery. For this purpose, it is necessary for us to share your name, address, and place of residence data with DHL. DHL only uses this data for the purpose of executing the agreement. In case DHL engages subcontractors, DHL also provides your data to these parties.
POSTNL
When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of POSTNL for the delivery. For this purpose, it is necessary for us to share your name, address, and place of residence data with POSTNL. POSTNL only uses this data for the purpose of executing the agreement. In case POSTNL engages subcontractors, POSTNL also provides your data to these parties.
Invoicing and accounting
Snelstart
For our administration and accounting, we use the services of Snelstart. We share your name, address, and place of residence data and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored securely. Snelstart is obliged to confidentiality and will treat your data confidentially. Snelstart does not use your personal data for other purposes than those described above.
External sales channels
Marktplaats.nl
We sell (part of) our products through the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data will not be shared with third parties, except for accounting and other administrative obligations. These third parties are all required to maintain confidentiality based on the agreement between them and us, an oath, or a legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.
Cooperation with tax and criminal investigations
In certain cases, ArmyCarParts.com may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are obliged to share your data, but we will oppose this within the possibilities provided by the law.
Retention periods
We keep your data as long as you are a client of ours. This means that we retain your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider it a request for forgetting. According to applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and the documents we have produced based on your assignment.
Your rights
Under the applicable Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. We explain below what rights these are and how you can invoke these rights.
In principle, to prevent abuse, we send copies and copies of your data only to your already known email address. In case you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the case of a request for forgetting, we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to access the data we (have) processed that relate to your person or can be traced back to you. You can make a request to that effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors holding this data, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data we (have) processed that relate to your person or that can be traced back to you, adjusted. You can make a request to that effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data has been adjusted.
Right to restriction of processing
You always have the right to limit the data we (have) processed that relate to your person or that can be traced back to you. You can make a request to that effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will not be processed until you lift the restriction.
Right to data portability
You always have the right to have the data we (have) processed that relate to your person or that can be traced back to you carried out by another party. You can make a request to that effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties. We are likely to no longer be able to continue the service in such a case because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of ArmyCarParts.com. If you object, we will immediately stop the data processing pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or copies of data that we (have) processed, and then permanently stop processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy officer.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required under applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is mentioned in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process data already collected about you, we will notify you by email.
Contact information:
ArmyCarParts.com
Kerkakkerstraat 52
5504GP Veldhoven
Netherlands
T (+31) (0)6-41676690
Privacy Officer
M.Sliphorst
